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19 September 2024 10:28 PM
Currently, Canara Bank offers a single billing date to customer, based on the Network type:
- Master Card/ Rupay - 18th of every month
- Visa - 20th of every month
To comply with regulatory requirements and enhance customer convenience, Canara Bank introduced additional billing cycle as outlined below:
- MasterCard/ Rupay
Billing date: 14th of every month
Payment Due Date: 4th of succeeding month - Visa
Billing date: 16th of every month
Payment Due Date: 6th of succeeding month
Customer can now request a change in their billing cycle through branch. The option will also be introduced in other channels (Mobile/Internet Banking) subsequently.
Conditions for Existing Customers:
- No existing billing cycle change request should be pending.
- At least one billing cycle should be completed before billing cycle change request.
- Card should not be in overdue status
- Billing cycle change should be allowed only once.
- There should be no outstanding balance on the card.
- There should not be any ongoing EMI on the card.
- There should not be any accrued interest.
- Card status should be Open/Temporarily Blocked.
- Card should not have any open request for Reissue, Replacement and Swap.